In some circumstances items will be returned to sender from our delivery carriers due to failed delivery, incorrect details or not being collected from a local depot. If we receive contact in relation to your order before it is returned, you will be able to have the order reshipped to you – please note this may incur a shipping fee. If the item is returned to sender with no prior contact, we will presume a cancellation is required and a full refund will be issued with an email informing you of this.